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Articles tagged with: consumer behaviour

E-commerce morphs into social commerce as Australian retailers flounder
May 24, 2011 – 12:53 pm | No Comment
E-commerce morphs into social commerce as Australian retailers flounder

In an age where the fancy-free share their credit card activity on Facebook and broadcast their shopping ‘hauls’ on YouTube, social is converging with commerce as rapidly as it is with search.

Trends to watch in 2011
January 24, 2011 – 3:25 pm | One Comment
Trends to watch in 2011

TNS’ Digital Life study found six types of digital consumer in Australia
As we begin the new year, the over-arching influences of economic adjustment, technology and globalisation continue to impact on consumer behaviour, manifesting in a …

The necessary evils of recycling and desalination
September 30, 2010 – 8:15 am | 2 Comments
The necessary evils of recycling and desalination

Rarely a day goes by that water isn’t a news feature in Australia.  We’ve either got too much of it (a large chunk of Australia is suffering from the worst floods in 15 years) or …

How well are you doing digital?
September 29, 2010 – 2:48 pm | No Comment
How well are you doing digital?

For many Australians, our real lives are now inseparable from our online lives.  We do our banking, shopping, playing, dating, planning, and even diagnosing via the internet.  And the digital planet is evolving so rapidly …

The trip you forgot you took
September 21, 2010 – 2:33 pm | No Comment
The trip you forgot you took

How to get more Australians travelling at home more often remains a hot topic for the domestic tourism market.  It’s a passion of mine and the reason we set up our Domesticate research.  In spite …

From rational choice theory to behavioural economics and Nudge … my how far we’ve come!
June 15, 2010 – 8:10 am | No Comment
From rational choice theory to behavioural economics and Nudge … my how far we’ve come!

Although behavioural economics is not new, the way that we can apply our understanding of behavioural economics to the research and development of social marketing campaigns and behaviour change programs is still emerging in terms …

The Six Stages of Travel: Content Marketing in a Mobile World
June 10, 2010 – 10:18 am | One Comment
The Six Stages of Travel: Content Marketing in a Mobile World

From iPhone apps and audio guides to e-mail and Blackberry Messenger, mobile technology has changed the way travellers interact with the world. TNS’ Carolyn Childs explains how travel marketers can play a key role throughout their customer’s journey.

Engagement or not?
May 25, 2010 – 8:01 am | No Comment
Engagement or not?

How much time did you spend online in the last week? Major research houses purport to have the answer to this question, based on the recall of panel members who fill in media consumption diaries. …

The ‘path to purchase’ is often a u-turn
May 11, 2010 – 7:59 am | No Comment
The ‘path to purchase’ is often a u-turn

Maybe the title here should be ’The path to purchase ought to be a u-turn’. But that’s getting ahead of our story. The reality is that when shoppers enter a store, they will often make their …

Predicting the future – context to lead and disrupt markets
February 23, 2010 – 12:50 pm | No Comment
Predicting the future – context to lead and disrupt markets

Post-GFC, consumer mindsets are crystalising into new purchasing mentalities, changed behaviours and transformed beliefs and values.  We have seen consumers behaving in strange ways through the recent turmoil, with share of wallet holding up in …

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